Back to Homepage At Ronald McDonald House Charities, Upper Midwest we understand that privacy is important, and we are strongly committed to protecting the privacy of our donors and visitors to our website. The following information is designed to help you better understand the information we gather from our site and through our services, how we handle the information once we gather it, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Please note that this Privacy Policy applies only to this site and not necessarily to other companies or organizations websites to which we link. By visiting this site, you are accepting the practices described in this Privacy Policy. Information Collection and Use Our primary goals in collecting personal information are to provide you with a smooth, efficient, and customized experience, to send you information upon your request, and to thank you for your support of the causes we support. Aggregate Data In general, we automatically gather certain usage information, such as the number and frequency of visitors to this site. This information may include which URL you just came from, which URL you next go to, what browser you are using, and your IP address. We use such data only in the aggregate. This collective data helps us determine how much our visitors use parts of the site, and do internal research on our users demographics, interests, and behavior to better understand and serve you. In addition, we may aggregate data and disclose such information in a nonpersonally identifiable manner to advertisers and other third parties for marketing and promotional purposes. In these situations, we do not disclose any information that could be used to identify you personally. Personally Identifiable Information If you volunteer to make a donation, we will request personally identifiable information about you, such as your name, address, phone number and email address. We seek such information to facilitate your donations and communicate with you about them. In addition, we may use such information to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout and services. If you agree by clicking yes when prompted, we may use information to contact you and deliver information to you, such as through email updates. We may use internal service providers to facilitate our services, and therefore, may provide some of your personally identifiable information directly to them. In addition, we employ other companies and individuals to perform functions on our behalf, such as sending postal mail and email, removing repetitive information from donor lists, analyzing data, processing credit card payments and providing customer service. These companies and individuals have access to personal information needed to perform their functions, but may not use it for any other purpose. Security We care about the security of your transactions and use standard industry practices to safeguard your credit card information. We use high-grade encryption and the secure https protocol to communicate with your browser software, which guards against interception of the credit card information you give us. We also employ several different security techniques to protect your personally identifiable information from unauthorized access by users inside and outside the organization. You should be aware, however, that perfect security does not exist on the Internet; third parties may unlawfully intercept or access transmissions or private communications. You should not expect that your personally identifiable information will remain private. Sharing Information As a matter of policy, we will not sell, share or rent information about you in ways different from what is disclosed in this statement. However, we may be forced to disclose information to the government or third parties under certain circumstances. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement or other activity that is illegal or may expose us, or you, to liability. Policy Towards Children We are concerned about the safety and privacy of children who use the Internet. Although we encourage children to learn more about our organization and opportunities to serve their communities, we encourage that this be done with parental supervision. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a child under 13 has provided us with personally identifiable information without verifiable parental consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without verifiable parental consent, he or she should contact us at info@rmhc-um.org Other Information Collectors Except as otherwise expressly included in this Privacy Policy, this document addresses the use and disclosure of information that we collect from you. To the extent that you disclose your information to others, different rules may apply to their use or disclosure of such information. We do not control the privacy policies of others. We encourage you to ask questions before you disclose your personal information to others. Accessing Your Information We work to process and maintain accurately the information that you share with us. If you have donated to us, you are invited to review your giving history and let us know of any errors. Privacy Policy Changes We may, from time to time, make changes to this policy, based on your comments and our need to reflect accurately our data collection and disclosure practices. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our website. Governing Law You agree that your use of this site, this Privacy policy and any disputes relating thereto, shall be governed in all respects by the laws of the State of Minnesota. Any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in Minnesota. Thank you for visiting our site. Please contact us at info@rmhc-um.org if you have any questions about our site or our Privacy Policy. Terms and Conditions of Use By using this site, you accept the following agreement (the "Agreement"). If you do not accept this Agreement, do not use this site. This Agreement may be updated from time to time at the sole discretion of Ronald McDonald House Charities, Upper Midwest. Restrictions on Use All content included on this site, such as text, graphics, logos, button icons, images, photographs, audio clips, digital downloads, data compilations, and software, is the property of Ronald McDonald House Charities, Upper Midwest or its content suppliers and is protected by United States and international copyright laws. Except as otherwise indicated on this site, any person using this site is authorized to copy, print, or distribute any of its contents only as follows: Users may print out individual pages but cannot copy or download a large portion of the site (e.g., no bots, webcrawlers, spiders, etc. that harvest the site). Users may download, print, distribute and use pages from the site only for informational, non-commercial purposes. Any copies of such documents or pages must not alter the original site content and must include the Ronald McDonald House Charities copyright notice: (c) 2007, Ronald McDonald House Charities. Ronald McDonald House Charities reserves the right to terminate the above authorization at any time in its sole discretion. No one may frame this site or any portion thereof. Linking to this site is not permitted without the sole authorization of Ronald McDonald House Charities, Upper Midwest. Copyright Notice Ronald McDonald House Charities, Upper Midwest respects the intellectual property rights of others and reserves the right, at its sole discretion, to block and/or terminate access to this site from those that infringe on the rights of others. Trademarks Ronald McDonald House Charities, Upper Midwest® and other marks displayed on this site are trademarks of Ronald McDonald House Charities. All other trademarks displayed on this site not owned by Ronald McDonald House Charities are the property of their respective owners, who may or may not be affiliated with Ronald McDonald House Charities. Limitations of Liability Ronald McDonald House Charities, Upper Midwest and its affiliates will not be liable for any damages or injury, including but not limited to special or consequential damages, that result from the use of (or the inability to use) this site and its contents, or a site linked to this site, including any damages or injury caused by any failure of performance, error, omission, interruption, defect, delay in operation, computer virus, line failure, or other computer malfunction. Linked Sites This site may link to or be linked from other sites that are not maintained by Ronald McDonald House Charities, Upper Midwest. Ronald McDonald House Charities, Upper Midwest does not endorse, and is not responsible for the content of any of those sites. Submissions All remarks, suggestions, ideas, graphics, or other information communicated to Ronald McDonald House Charities, Upper Midwest through this site ("submissions") will forever be the property and intellectual property of Ronald McDonald House Charities, Upper Midwest. Unless RMHC, UM expressly states to the contrary, RMHC, UM will not be required to treat any submission as confidential. Further, RMHC, UM will be entitled to use any submission for any purpose whatsoever, commercial or otherwise, without compensation to you or anyone else. Disclaimer The material in this site may include technical inaccuracies or typographical errors. Ronald McDonald House Charities, Upper Midwest may make changes at any time. THIS SITE IS PROVIDED BY RONALD MCDONALD HOUSE CHARITIES, UPPER MIDWEST ON AN "AS IS" AND "AS AVAILABLE" BASIS. RMHC, UM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. RMHC, UM DOES NOT WARRANT THAT THE INFORMATION IN THIS SITE IS ACCURATE, RELIABLE OR CORRECT, THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. International Use Ronald McDonald House Charities, Upper Midwest makes no representation that materials on this site are appropriate or available for use in locations outside the United States. Access to this site from countries or territories where such access is illegal is prohibited. Those who choose to access this site outside the United States do so on their own initiative and are responsible for compliance with local laws. Governing Law You agree that your use of this site, this Agreement and any disputes relating thereto shall be governed in all respects by the laws of the State of Minnesota. Any dispute relating to this Agreement shall be resolved solely in the state or federal courts located in Minnesota